Shipping policy
International Shipping Policy
Shipping Costs
We offer international shipping to a wide range of countries. All shipping costs are the responsibility of the buyer unless otherwise stated in a specific promotion or offer. The total shipping cost will be calculated at checkout based on the destination and shipping method selected.
Import Duties, Taxes & Customs Fees
Please note that all international orders may be subject to import duties, taxes, and customs fees as determined by the regulations of your country. These charges are not included in the purchase price or shipping cost and are the sole responsibility of the buyer.
- Fees and taxes vary by country and are determined by local customs authorities.
- We recommend checking with your country’s customs office to understand potential charges before placing your order.
- If any duties, taxes, or customs fees are incurred, they must be paid upon delivery. Failure to do so may result in the package being held at customs, returned to us, or discarded.
Shipping Timelines & Delivery
Delivery times may vary based on the shipping destination and customs processing times in your region. While we provide estimated shipping timelines, we are not responsible for any delays caused by customs clearance, local postal services, or unforeseen circumstances.
Returns & Refunds on International Orders
At this time, we do not accept returns on international orders unless the item is defective or incorrect. If there is an issue with your order, please contact us at [Your Customer Service Email] within 7 days of delivery.
Lost or Delayed Packages
Once an order has been shipped, we are not responsible for lost, delayed, or undelivered packages due to international postal services or customs processing. However, we will do our best to assist you in tracking and resolving any shipping issues.
For any further questions regarding international shipping, please contact us at info@parmoregolf.com